At Nas Customs we have one main communication channel and that is our email address firstname.lastname@example.org. Please do not hesitate to contact us if you have any questions or add your number at the product form and we will call you. We reply to all emails within 1 business day.
For the best results, we recommend sending a close-up photo of your Love One or the Design you will like us to create for you. Images taken at day lighting will work great. If you still find it difficult to choose one, our designers will help you through.
Once you summit the selected item on our website and uploaded your pictures, one of our designers will get in touch with you. You will have the possibility to discuss details of your artwork and select a background that you like best. You can visit shutterstock.com and select any background, patterns or designs. Once this is completed, you can approve your artwork to finalize your order. A complete guide of available options can be found on our Video.
Yes! You will get an update on your artwork and a picture of the finish product, once one of our artists starts designing your pop art. You can expect to receive a proof in 1-2 business days after you have agreed on your photo with one of our artists.
At Print Any Pet we will do our best to make you love your proof. Remember that we do not charge you until satisfy.
NOTE: Once you give us the permission to send your artwork to production, refunds will not be made due to the custom nature of our products. But please feel free to let us know we are here to give a personalize product and personalize customer service experience.
That's totally fine! You can request up to 3 revisions revisions done to your art and the reason is that we do not charge you until you are happy with your product if for any reason need more than 3 the product will need to be paid in full.Please only serious buyers as we will be working before you make a payment.
NOTE: Revisions are possible before you approve and finalize your pop art.
Due to the custom nature of our products, we are unable to offer you a return. However, if a product was delivered damaged or defected, a new one will be reprinted and shipped out immediately. To complete your return/exchange, we require a receipt or proof of your purchase. Remember we give personalized Customer Service.
We continuously try to improve the color of our images and display samples. However, we cannot guarantee an exact color match between the screen of your device and the product you receive. Colors may vary slightly due to screen settings such as brightness or contract and the density of your printer's toner or settings.
Customs may hold your Nas Customs package due to different rules for import, depending on your home country. Any customs fees are the responsibility of the customer. We advise you to communicate with your local customs or postal office in case of your package being kept on hold.
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